Refund policy
Returns & Refunds
We want you to be happy with your purchase.
Made-to-Order Items
Each item is made to order. Because of this, we do not accept returns or exchanges for:
- Incorrect size selected by the customer
- Change of mind
- Accidental orders
Please check our size guide carefully before placing your order.
Damaged or Incorrect Orders
If your item arrives damaged, faulty, or you receive the wrong item, please contact us within 7 days of delivery with:
- Your order number
- Photos of the issue
We'll arrange a replacement or refund where appropriate.
Refunds
Approved refunds will be processed back to your original payment method within 5–10 business days.
Contact
Email: w24kpharaoh@outlook.com